DSG systems has signed a contract with Oslo International Airport to deliver 34 self-service bag-drop units to the airport´s new terminal, scheduled to open in April 2017.

"We are pleased to continue our good cooperation with Oslo International Airport," says Idar Sørgjerd, CEO of DSG systems.

"Oslo Airport was the first airport to install self-service bag-drop in 2010 and has since been a key partner for us to test and innovate our solutions.

"A passenger-friendly self-service bag-drop is important to be amongst the most efficient airports, and we have high expectations for the deliveries from DSG," says Karl Otto Jansen, department manager for EL/ICT at the T2-project at Oslo Airport.

DSG systems is the world leader in self-service bagdrop solutions and delivers self-service bagdrop equipment to all major airports in Scandinavia, as well as to European hubs such as Berlin, Barcelona, Madrid and Bergamo. Recently, the company signed a frame agreement with Toronto Pearson International Airport.

According to SITA, 80% of travellers who have tried the system say they prefer self-service bagdrop as it reduces queuing.

Providing airports with significant economic upsides, self-service bag-drop is spreading rapidly. According to SITA, the share of self-service bagdrop will increase from 9% today to 69% in 2017.

Passengers download boarding passes on their smartphones, pick up their luggage tags from self-service machines at the airport, and place the baggage on the conveyor belt themselves. Passengers then scan the luggage tag and software makes sure the luggage arrives at the right destination.

Our self-service bag-drop solutions reduce check-in costs by 80%, compared to old-fashioned check in at staffed counters, says Sorgjerd. One airport employee can now serve four check-in counters instead of one. Whereas check-in for one passenger used to take one minute, it now takes ten seconds. Within 12 months, our clients have gained back their investment in our system.

Self-service check-in and bag-drop lightens the pressure on crowded airports. Rather than investing in costly new terminal buildings, airports can now gain capacity by handling passengers through check-in in less space, time and with less staff. Also, swift check-in allows travellers to spend more time in shops and restaurants, thus improving airport revenue.