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Open the skies to big data: ATM technical and cultural challenges
A highly technological industry, aviation generates an enormous amount of information from its systems, and in the era of big data, there are many opportunities to derive great benefits from it. Jim Banks speaks to Simon Daykin of NATS about the technical and cultural challenges ATM must overcome to use real-time data to full effect.
Risk versus rewards: balancing the needs of passengers and stakeholders
Occupying the role of landlord, airports must work hard to build loyalty among passengers while complementing the offers of stakeholders rather than supplanting them. Simon Chatfield, head of ebusiness and CRM, Heathrow, speaks to Sarah Williams about making brand loyalty a priority for air travellers, how CRM should be used to do this and what the benefits can be for non-aeronautical revenues.
The winds of winter: minimise the effects of ice and snow at airports
Amid the harsher winters brought about by global warming, Helsinki-Vantaa is seen by airports across the northern hemisphere as a leader in minimising the effects of ice and snow on flight safety. Greg Noone talks with Heini Noronon-Juhola, vice-president at Finavia, about what airports can learn from Helsinki.
Gatwick Airport’s new hardware and software to solve its baggage handling needs
As the number of travellers passing through its gates grows, Gatwick Airport is turning to new technology to solve its baggage handling needs. Future Airport talks to Matt Payne, baggage operational assurance manager at Gatwick’s Q6 baggage programme, about how a range of new hardware and software solutions are helping to optimise processes for the benefit of passengers and airlines alike.
Ryanair introduces the electronic flight bag to reduce weight and improve performance
As any traveller who has been charged for excess baggage will know, keeping weight down is critical to the safety and efficiency of flying. This extends beyond passengers to the cockpit, where Ryanair has recently introduced the electronic flight bag, aimed at reducing weight and improving performance. Mark Brierley asks chief pilot Ray Conway about its introduction across the carrier’s fleet.
ADELTE signs second major contract in Pakistan
The Pakistan Civil Aviation Authority (PCAA) has contracted ADELTE for the second time in 2015 to provide a complete boarding solution for the new International Airport of Islamabad, which is currently under construction.
Growing pains – inside Africa’s aviation industry
Despite geopolitical turmoil on the continent, and fierce competition from Middle Eastern carriers and Turkish Airlines acting to stymie progress somewhat, Africa’s aviation industry is still on the up. Future Airport sat down with Keith Green, associate at world route development consultants ASM, to discuss the continent’s development, the state of its fleet and the future of Africa’s full-service airlines.
On a good run – revolutionising runway safety
With a far higher proportion of aviation safety failings occurring on the runway than at any other point of a flight, this is an area that clearly requires focus and reform. With the updating of its standards and recommended practices, the International Civil Aviation Organization is moving quickly to get safety off the ground, as Mark Brierley finds out.
Shell Aviation expands European network with Brest, France
Shell Aviation has started operations at Brest Bretagne Airport (BES) in France as the airport’s exclusive supplier and operator. As part of the agreement, Shell Aviation will operate the fuel storage facilities and into-plane services at the airport through its subsidiary, Avitair, and will be the sole provider of Jet A-1 and Avgas.
Inter the spirit – inter airport Europe 2015
The world’s leading airport exhibition, inter airport Europe, will be celebrating its 20th anniversary show this year. Taking place 6–9 October 2015 in Munich, Germany, more than 600 exhibitors will present their latest developments and solutions for the airport of the future.