People first, technology second

20 December 2019

HungaroControl have released a white paper on the importance of user-oriented design in air traffic management.

"People are an integral part of safe Air Traffic Management (ATM) operations at all levels," they say. "While technological advancement is continuous as we develop more and more sophisticated systems and machines, users change relatively little over time. Moreover, when technology fails, human creativity and skills of improvisation still remain the last line of defence. This is why it is so important to understand users first, rather than technology."

Click on this link to download it.

Privacy Policy
We have updated our privacy policy. In the latest update it explains what cookies are and how we use them on our site. To learn more about cookies and their benefits, please view our privacy policy. Please be aware that parts of this site will not function correctly if you disable cookies. By continuing to use this site, you consent to our use of cookies in accordance with our privacy policy unless you have disabled them.