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I think, therefore IAMS: equipping airports to improve passenger journeys
Understanding the physical world through the information it generates is a complex process, but it can yield significant operational improvements. Munich Airport Terminal 2’s Martin Augustin and Heikki Koski of Finavia discuss using intelligent passenger data to deliver real-world results.
A safer place: Istanbul Atatürk Airport
In the wake of last year’s massacre of 41 people, Istanbul Atatürk Airport has worked hard to find new ways of boosting security. Greg Noone talks to Mustafa Sani Sener, president and CEO of its operator, TAV Airport Holdings, about the challenges the site continues to face not only from terrorists but also overzealous allies.
Safer as a team: airport security and passenger safety
A vital element of airport safety rests on the successful collaboration between security officers and local law enforcement agencies. Ross Davies meets Superintendent Andy Jones of the Metropolitan Police Service’s aviation policing command unit, and Mats Paulsson, security director at Swedavia, to discuss the ingredients behind making such relationships as harmonious and successful as possible.
The easier the better: reducing queue time
At the Q1 2017 Future Airport briefing in Amsterdam, the Netherlands, held in partnership with eezeetags, Thomas Doogan, ground operations customer experience manager at easyJet, discussed how airports could reduce queue time, and create an easier pre-security experience in order to increase customer satisfaction and revenue. Kimberley Hackett reports.
The bigger picture: enhancing passenger experience in airports
Airports have always been primarily functional spaces, but today’s designers are broadening their focus to include the entire travel experience. Gensler’s Melissa Mizell and James Speed of Pascall+Watson discuss trends with Bradford Keen, touching on the power of intuition, the rise of retail and how to accommodate passenger diversity.
Brisbane Airport runway project enters next phase
Construction firm McConnell Dowell has been awarded a $120 million contract by Brisbane Airport Corporation (BAC) to deliver the next phase of the New Runway project.
Construction begins on $163 million international airport in Honduras
Construction has started on the new International Airport of Palmerola in Honduras.
Maryland airport concourse to be expanded
The Maryland Board of Public Works has approved a $60M contract for Whiting Turner Contracting Company to expand Baltimore/Washington International (BWI) Thurgood Marshall Airport’s Concourse E.
A changing climate – aviation and the environment
A major polluter with great financial resources, but with an increasingly progressive approach to green operations, aviation is uniquely positioned to play a major role in securing a more sustainable future. After years of successful efficiency improvements, a wide-ranging initiative bringing together players from across the sector is laying out the next steps for the industry. Future Airport reports.
Show business – the Airport Show 2017
The global aviation industry is set to enjoy an even bigger and more populated Airport Show in 2017. The three-day event, which takes place in Dubai 15–17 May, has deservedly earned the reputation of being the ideal event at which to showcase brands, expand professional networks and learn about dominating industry trends.