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Bilbao: the Basque Country’s rising destination
Routes Europe is the global meeting place for every airline, airport and aviation stakeholder. The largest route development forum in Europe, the 2018 edition will take place in Bilbao with around 1,200 professionals expected to attend.
Private matters
The British Airport Authority’s transfer to private ownership in the 1980s sparked an increase in privatisation. Future Airport debates the positive and negative aspects of this trend with Gerben Broekema, an independent consultant based in the Netherlands, and former head of Royal Schiphol Group’s strategy and international development.
The biometric airport
Since 2016, Delta Airlines has been turning to biometric technologies in a bid to replace the boarding pass. Gareth Joyce, the company’s senior vice-president of airport customer service, discusses Delta’s recent fingerprint recognition pilot scheme with Abi Millar and explains what the long-term implications might be.
Face the facts: biometrics and facial recognition
Helsinki Airport is the leading northern European transit airport for long-haul traffic. Earlier this year, Finnair enlisted a group of frequent flyers in a facial recognition trial that could provide a glimpse into the everyday future of air travel. Stephen Hall speaks with Heikki Koski, vice-president and director of passenger management at Helsinki Airport, about ‘hands in the pockets’ travelling.
21st-century abolitionists: human trafficking
Human trafficking has been called the fastest-growing global crime, affecting every country in the world. Future Airport meets Charlie Blythe, manager at A21 a non-profit organisation working with some of the world’s largest airports to find out what can be done to fight modern slavery.
Strike force: wildlife risk management at airports
The majority of bird collisions occur near or at airports. Future Airport speaks with Mogans Hanson, a wildlife biologist who has worked at Copenhagen Airport for 25 years, to find out what can be done to alleviate the problem.
A river runs through it: Oslo’s Gardermoen airport
A newly built terminal at Oslo Airport, with its design based on a flowing river, is being hailed for its commitment to sustainability at all levels of operation. Future Airport talks to Øyvind Hasaas, the site’s chief executive, about how the project is setting a positive example for new-build airports across the world.
A beacon of progress: airport mobile apps
Airport mobile apps using beacon technology can significantly improve the passenger experience, from enabling users to view security wait times to streamlining the check-in process. Miami International Airport was one of the first hubs to introduce the new technology, as Maurice Jenkins, division director for information systems, tells Ross Davies.
Wayfinding that works
Two airports in Houston, Texas, have launched a new online wayfinding system that helps passengers navigate airports with ease. Jim Banks speaks with Kathleen Boyd, head of marketing for Houston Airport System, who explains how the unique Maps Online technology is creating a new paradigm for wayfinding.
Fly the carbon-neutral skies
Electric cars and recycled waste are just some of the ways modern airports are meeting environmental sustainability targets. Bradford Keen speaks to Rachel Thompson, sustainability manager at Gatwick Airport, and Björn Óli Hauksson, CEO at Isavia, which runs Keflavík International Airport in Iceland, about lighter ecological footprints, alternative energy sources and how to put passengers’ cabin trash to good use.