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Drop everything
Self-bag-drop machines are taking airports by storm, making check-in faster and less stressful. But making the switch to self-service is not always simple, with technical hiccups and confused passengers just two of the challenges. Andrea Valentino talks to Mirjam Froehlich, head of business support in the aviation department of Hamburg Airport, about how her team adapted, and how the technology can help customers.
A united front
Martin Eurnekian, scion of an Argentinian business dynasty and CEO of Corporación América Airports, has recently taken on the mantle of chair of the Airports Council International (ACI) World governing board. In an exclusive interview, Eurnekian talks with Grace Allen about the challenges of meeting global demand for air travel at a time of critical importance for the industry, the value of collaboration to overcome disruption, and the role of the ACI in encouraging unity and providing leadership.
Capital gains
Airports can provide a traveller with their first impression of the city and culture they are visiting, but all too often fail to convey a sense of identity cohesive with their location. With London City Airport’s £480 million expansion and regeneration project well under way, Tim Gunn talks to director Neil Dillon and designer Kevin Patience about how the city’s most central terminal plans to make the most of its position.
Picture perfect
Airports are developing from transitional spaces to destinations in their own right, with breathtaking design marking some as must-see locations. Emily Moore hears from Jens Hassler of Munich Airport and Ivan Tan of Singapore’s Changi Airport on how they can be designed to supplant functionality with excitement and entertainment.
Stay in control
Recent events in the US have shone a spotlight on human factor issues in air traffic control. Joe Baker hears from National Air Traffic Services’ head of human performance, Neil May, and human factors expert Stefano Bonelli to examine the procedures that are in place to manage a controller who has become incapacitated, and how air traffic control service providers can ensure that their controllers are able to handle new sources of stress as technology develops.
Pulkovo Airport increases passenger traffic by 8.2% for the 11 months of 2019
In January-November 2019, Pulkovo St. Petersburg Airport welcomed 18,235,493 passengers, which is 8.2% more than in the same period of 2018.
Lufthansa Consulting wins “Excellent” prize with Air Service Development project for Auckland International Airpor
Awarded again “Best of Consulting” by WirtschaftsWoche, Lufthansa Consulting wins “Excellent” prize with Air Service Development project for Auckland International Airport
Terminal design competition won by Zaha Hadid Architects and Cox Architecture
Zaha Hadid Architects and the Sydney-based Cox Architecture have been named as the winning designers for the terminal precinct at the new Western Sydney International Airport
Drone detection technology to be trialled at Ottawa Airport
The Ottawa Macdonald-Cartier International Airport Authority has teamed up with NAV CANADA and QinetiQ Canada to trial technology for the detection of drones