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Enhancing the passenger experience
Author:
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Jacqueline Neville |
| Job Title: |
Head of Product Development |
| Organisation: |
Manchester Airport, UK |
As greater emphasis is given to creating an enhanced passenger experience and brand presence for airlines, Future Airport talks to Manchester Airport to find out how it is maximising the use of its check-in capacity

The processing evolution
Author: |
Parker McClellan |
| Job Title: |
Senior Director of Airports, Greater Orlando Aviation Authority |
| Organisation: |
Orlando International Airport |
How is technology evolving passenger processing at Orlando International?

The arrival of change
Author: |
Eric Leopold |
| Job Title: |
Project Manager, BCBP |
| Organisation: |
IATA, Switzerland |
How the arrival of barcoded boarding passes mean changes for desk, kiosk and gate equipment and how this will be implemented by major airports

Providing a holistic approach
Author: |
Eammonn Cheverton |
| Job Title: |
Enterprise Architect |
| Organisation: |
BAA |
A focus on collaboration, information exchange models and the integration of passenger, flight and bag information to provide a holistic approach of the kerb-to-gate process

Classic and new approaches
Author: |
Michael Rumpf |
| Job Title: |
Manager Baggage Handling Services |
| Organisation: |
Athens International Airport, Greece |
This article examines Athens International Airport’s newly developed baggage management solution that not only covers the classic aspects of baggage reconciliation but features some unique practical baggage handling approaches too

Responding to numbers
Author: |
Andy Murphy |
| Job Title: |
Head of IT |
| Organisation: |
Dublin Airport |
An article looking at the IT and technology used to assist and improve the efficiency of Baggage Handling at the airport and a focus on the systems and processes used to help with the ever-growing number of passengers passing through Dublin Airport (23.2 million passengers used Dublin Airport in 2007)

Recruitment & skills shortages
Author: |
Doug Churchill |
| Job Title: |
Executive Vice-President Professional |
| Organisation: |
International Federation of Air Traffic Controllers’ Association |
What can airport companies do to address issues surrounding recruitment and skills shortages and what measures can be implemented to alleviate pressures on ATC staff?
A focus on SESAR
Author: |
Daniel Calleja |
| Job Title: |
Director of Aviation |
| Organisation: |
European Commission |
An in depth interview covering the Single European Sky ATM Research Programme - the technological component of Single European Sky, improvements by SESAR in 2013; where is SESAR at in terms of development within the ATM Masterplan; co-operation between SESAR and Clean Sky and global interoperability
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Improving safety
Author: |
Mike O’Brien |
| Job Title: |
Director, Auditing Programmes |
| Organisation: |
IATA |
A look at the IATA Safety Audit Ground Operations programme, which exists to improve safety and quality in ground operations

Winter operations
Author: |
Erik Gill |
| Job Title: |
Director Airport Services |
| Organisation: |
Oslo Gardermoen Airport, Norway |
Preparing for winter can mean a change in procedures when handling aircraft safely

From chaos to success
Author: |
Johnnie Müller |
| Job Title: |
Head of Security |
| Organisation: |
Copenhagen Airports, Denmark |
How Copenhagen Airport has turned security chaos into success through staff and specialist collaboration

The e-Borders concept
Author: |
Julie Gillis |
| Job Title: |
e-Borders Programme Director |
| Organisation: |
Border and Immigration Agency, UK |
How the e-Borders concept will contribute to border control and the wider threats to the security of the country, and what this will mean to European airports

Renovation and Modernisation – Overcoming the obstacles
Author: |
Brian Kinsey |
| Job Title: |
Business and Marketing Manager |
| Organisation: |
Lambert-St Louis International Airport |
In February 2007, Lambert-St. Louis International announced a $150 million renovation, which will include overhaul of just about everything at the Main Terminal, from road signs to window panes. The $105 million job will be completed in 2012

Noise nuisance
Author: |
David Behrens |
| Job Title: |
Director of Infrastructure |
| Organisation: |
IATA |
A look at how noise abatement procedures can affect route plans and also bring significant cost savings for airlines

State-of-the-art design
Author: |
Matthew Mead |
| Job Title: |
VP Programme Management and Design Director |
| Organisation: |
SCADIA (Supervision Committee for the expansion of Abu Dhabi International Airport) |
This feature will take a closer look at the new state-of-art, 4 million passenger capacity concourse for the exclusive use of Etihad Airways, the UAE national carrier. The design focus of this article will also encompass its A380 compatibility |
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