Taiwan Taoyuan International Airport - An airport on the rise

Located at the heart of the Asia-Pacific region, Taiwan Taoyuan International Airport (TTIA) is one of the major Asia hubs catering for the transit/transfer requirements of intercontinental travelers.

Lying at the central part in the Pacific Rim region, TTIA allows passengers to reach Asia's five largest airports including Tokyo, Seoul, Hong Kong, Singapore and Shanghai within 175 minutes. TTIA enjoys an annual passenger volume of 46.5 million, who taking its 93 operating airlines, can fly to 166 international destinations including 54 in Mainland China.

TTIA is planning Terminal 3 to meet future development goals and needs. We hope to create a world-class passenger "Mega-Terminal" providing high-quality passenger services.

Award-winning Taoyuan Airport, in the northwest of Taiwan, has served the city for 40 years. Yuanhung Ting, director of business planning and marketing department, discusses how the airport is celebrating this milestone, what has changed and what plans there are for the future.

It is 40 years since the airport opened. How are you marking this anniversary?

Yuanhung Ting: A variety of special events have been organised to celebrate our 40th anniversary. On the day of our birthday, 26 February, a celebratory tea party was held at the airport terminal together with the opening of a photography exhibition, looking back on the airport's evolution over the past 40 years. In the third quarter of the year, a Lego exhibition will take place to show themaster plan of the airport, followed by the annual Taoyuan Airport Forum to discuss passenger experience improvement and development.

What new routes and carriers have you been able to add to your portfolio in the past year?

Last year was a fruitful one for the airport. With anticipated consistent growth in Asia, and increasing outbound and inbound demand, we have successfully secured new direct routes to Ontario, Chiang Mai, Muan, Clark, Saga, Kitakyushu, Auckland and Seri Begawan, giving passengers more travel options in the Asia-Pacific region and another gateway to Los Angeles. In terms of new carriers, we have welcomed Air France, Thai Airasia, Air New Zealand and Royal Brunei to return to the market, while Starflyer is the most recent new entrant.

What incentives are you offering to airlines?

We currently offer new destination incentives and marketing support to attract new entrant carriers and encourage carriers to open new scheduled services from Taoyuan Airport. Both programmes were launched in 2017, and reviewed on a yearly basis. In terms of marketing support, new entrant carriers or existing carriers launching new routes will get a one-time, free-of-charge marketing exposure package, covering different channels from social media to print and outdoor media, and inaugural flight event support. Since this year, we have extended our 50% discount on landing charge from one year to three years for carriers launching new routes that are on the new strategic route list.

The extension to Terminal 2 was completed in 2018 - what new opportunities does this give the airport?

The extension to Terminal 2 has added an additional five million capacity per annum to the airport. By enlarging two wings of the terminal building, the extension makes more space for group check-in services, reducing overcrowding in the departure hall, along with adding more shops and restaurants. A brand-new observation deck has also been built to offer visitors a close look at the busy airport operation. As the airport is keen to create smart travel experiences, 26 self-bag-drop facilities have been introduced and installed in Terminal 2, which is expected to quicken the check-in process, shorten waiting times and ease the problem of workforce shortage.

When do you expect to complete Terminal 3, and what will this add to the airport and its operations?

Terminal 3 is set to be completed by 2023 and commence operation in 2024. The completion of Terminal 3 will add 45 million passengers per annum, with 21 contact aprons and six remote aprons, and relieve the pressure caused by the fast-growing passenger traffic.

Together with three passenger terminals on hand, the airport is able to implement the 'alliance under one roof' concept and deliver a more seamless passenger transfer experience by grouping airlines according to their alliance or service-type in one terminal. The Terminal 3 project is anticipated to help in driving national economic development and increase international competitiveness.

When your development is complete, how do you see the role of Taoyuan Airport in the Asia-Pacific region?

As the main international gateway to the island, Taoyuan Airport is also the thirdlargest airport in North East Asia for international traffic, after Hong Kong and Incheon.

With an ideal geographic location and a well-developed regional Asian network, the airport is the most suitable and convenient hub to connect North East Asia with South East Asia, and North America with South East Asia. It is projected the development will allow the airport to have room for continued growth in passenger and cargo traffic, and strengthen the airports position as a key aviation hub in the Asia-Pacific region.

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Contact Details

Taiwan Taoyuan International Airport
No. 9, Hangzhan S. Rd., Dayuan Dist., Taoyuan City 33758
Taoyuan City
Taiwan
Contact: Yuanhung Ting - Director, Business Planning and Marketing department
Tel: +886 3 2735555
Email: yhting@mail.taoyuan-airport.com

Terminal 1
Self Bag-drop kiosks set up in Terminal 2
Boarding gate
Check-in kiosks
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